Explaining to you how we’re different requires an explanation of what the “traditional” experience with a lawyer is like. If you’ve worked with a lawyer the past, this will sound familiar.
During the traditional experience, you’ll go in and meet with a lawyer who will oftentimes make things seem very complicated and confusing.
You’ll have a good idea your lawyer is smart and seems to know what they are doing, so you’ll nod and answer questions, as if you understand everything. Because you want to do the right thing, you’ll have the lawyer take on your case and you’ll go along, feeling relieved you got THAT taken care of.
You might remember your lawyer said something about something that you were supposed to do, forget what it was, call your lawyer’s office, get a voicemail, and wait for a call back, (which takes several hours at least and sometimes days) and by that time, you’ll have gotten busy with other things and never get around to trying to take care of the 'thing' you were supposed to do.
A few weeks later, you’ll get a bill in the mail for $75 for 15 minutes of your lawyer’s time for answering a couple of questions. You’ll make a mental note– don’t call the lawyer ever again.
That is not customer service and it is not how we work. From the very beginning, our goal is to be sure that you truly understand what is going on and what you can do next. We never want you to leave an appointment confused. We want you to leave with a plan that you have helped develop that will work for you and your goals.
We offer flat fee pricing so there are never any surprise bills - even for a call after we're done! We walk you through each step that you need to take, taking care of all that we can on your behalf, to make your case as easy as possible. We remain in contact throughout, and even after, your case.
We offer innovative advice and payment arrangements so that you can always afford to have the legal representation and help that you need!